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A leading US Healthcare Provider modernizes Reporting with Power BI

A leading US Healthcare Provider modernizes Reporting with Power BI

Client Background

With over 300 reports spanning departments such as Finance, HR, Clinical Analytics, and Operations, the client struggled with significant challenges stemming from their legacy reporting systems. Their reliance on Qlik Sense and other outdated tools—lacking centralized governance and robust data security—resulted in inefficiencies and inconsistent reporting across the organization.

Business Challenges

It all started with a deeply fragmented reporting environment. Internally, each department generated their own reports, often duplicating logic and inconsistent KPIs. Data sources from SQL Server, Oracle to Excel spreadsheets and various web APIs. There was a lack of authoritative sources of truth, centralized access control, audit trails, and user-level security not being enforced. Above all, the costs associated with Qlik licensing and legacy infrastructure were high, and a steep learning curve for new analysts.

Solution Provided

eprotech empowered the client through Power BI modernization and report consolidation with implementation of some key initiatives.

Report Inventory & Rationalization

Performed a full audit of existing reports, cataloging and consolidating over 300 Qlik Sense and custom dashboards. By unifying overlapping logic and rationalizing the reporting stack, redundancies and final report count were reduced.

Data Source Reconfiguration

Disparate data connections were streamlined and migrated to Azure SQL and Synapse, thus standardizing the data landscape and maintaining consistent business logic.

Security and Access Control

Implementation of row-level security in Power BI, streamlined access provisioning and Microsoft Entra ID security groups being automated.

Unified Power BI Workspaces & Apps

Created department-specific Power BI Apps, interactive dashboards tailored for specific roles like executives, analysts, and operational staff.

Usage Monitoring and Feedback Loop

Usage metrics and dedicated feedback channels supporting ongoing improvements and discontinuation of unused reports.

Tech stack
Outcome

Report Delivery Time

Report delivery times dropped from four days to one day, or even real time, in some cases

Report Count

The rationalization initiative consolidated the reporting landscape by roughly 40%, streamlining operations and removing duplication.

License Cost (Qlik)

Eliminating usage on Qlik resulted in over $100,000 in annual savings.

Governance

Governance processes improved significantly by Entra ID integration and standardized data models ensured consistent KPI measurement and trusted insights.

Data Quality Issues

The solution made business users self-serve, increased stakeholder confidence in analytics, and established an agile platform.

The client achieved cumulative cost savings of $150,000 in annual savings.

0%
reduction in Report
Delivery Time
$0K+
annual savings
0%
consolidation in
report count
Conclusion
eprotech empowered the healthcare provider to move beyond fragmented legacy systems by unifying data and reporting onto a secure, scalable, and cost-effective platform. As a result, the client gained full data ownership and established a resilient foundation for advanced, self-service analytics.