Automated Workplace Ops

Automation where it counts. Humans where it matters.

Automated Workplace Ops — Enterprise IT Operations Automation

Enterprise-grade automation that transforms IT operations. Deploy in 3 weeks. Reduce tickets by up to 85%. 60+ Microsoft-native automations that run in your tenant.

1,260
Tickets Today
85%
Automated
2.1m
Avg Resolution (MTTR)

All Systems Operational

Enterprise Command Center

85%
Automation Rate
2.1m
MTTR
$130K
Monthly Savings
99.9%
SLA Compliance

Enterprise Automation Capabilities

60+ tested automations across critical business domains.

15+ Automations

Security & Compliance Automation

Zero-trust enforcement, MFA management, compliance monitoring, automated threat response.

12+ Automations

User Lifecycle Automation

Intelligent onboarding, offboarding, role changes, and access management.

10+ Automations

Device Management Automation

Auto-enrollment, patch management, health monitoring, and remediation.

8+ Automations

Performance Optimization Automation

Resource optimization, cache management, service health, and auto-scaling.

10+ Automations

Microsoft 365 Management Automation

License optimization, Teams performance, and SharePoint governance.

5+ Automations

Infrastructure Automation

Network diagnostics, certificate renewal, and backup verification.

Security & Compliance

Microsoft 365 & Azure Security and Compliance Management

We continuously monitor and improve your security posture — Microsoft 365 Secure Score, Azure Security Center score, and Zero Trust implementation — using automated, Microsoft-native controls. Coverage spans Conditional Access enforcement, MFA management, Microsoft Defender for Endpoint onboarding, real-time threat detection, DLP policy coverage, and update/patch compliance, all mapped to your regulatory requirements.

Secure Score & Security Posture Management

Baseline and lift your Microsoft 365 Secure Score and Azure Security Center score with prioritized, automated remediation.

Zero Trust & Conditional Access

Zero Trust implementation scoring, Conditional Access policy coverage, and MFA management across the tenant.

Microsoft Defender & Managed Threat Response

Defender for Endpoint onboarding, real-time and zero-day threat detection, and automated threat response.

Data Loss Prevention (DLP) & Compliance

DLP policy coverage and violation tracking, update/patch compliance, and regulatory compliance status.

Signals we track: Microsoft 365 Secure Score · Azure Security Center Score · Zero Trust Implementation Score · Conditional Access Policy Coverage · Defender for Endpoint Onboarded % · Threat Detections (24h) · Zero-Day Threat Detection · DLP Policy Coverage & Violations · Security/Windows/Feature Update Compliance % · Device Encryption Compliance % · Regulatory Compliance Status · Cloud Identity Score.

Secure Live Demo

Test our automation with safe, pre-approved commands.

eprotech Secure Terminal v3.0
================================
Available commands:
• check status  - View system health
• show metrics  - Display current metrics
• test automation - Run sample automation
• help  - Show available commands
>

Real-Time Metrics

Live data from our production environment.

85%
Automation Rate
2.1m
Avg Resolution
$130K
Monthly Savings
99.9%
SLA Compliance

ROI Calculator

Calculate your potential savings.

Estimated Monthly Savings
$191,250
Current Monthly Cost$225,000
Automated Monthly Cost$33,750
Estimated Annual Savings$2,295,000
Automation Fraction85%

USD • figures are estimates based on your inputs.

FAQ

Straight answers to common questions.

How fast can we start?

Pilot in week 2, go-live by week 3 for typical tenants.

Do you run in our tenant?

Yes. Microsoft-native controls; customer-hosted, our cloud, or hybrid.

What about non-Microsoft tools?

Integrations are fine; scope stays Microsoft-first.

Do you replace our helpdesk?

No. We automate Tier-0/1 and integrate with your ITSM.

How do we measure ROI?

Before/after ticket volume, MTTR, DEX score, and license savings.

Is 24×7 coverage available?

Yes — pick 8×5, 24×5, or 24×7 as an add-on.

How do you improve our Microsoft Secure Score?

We baseline your Microsoft 365 Secure Score and Azure Security Center score, then apply prioritized, automated remediation and track the improvement over time.

Do you implement Zero Trust and Conditional Access?

Yes. We enforce Zero Trust with Conditional Access policy coverage and MFA management, scored against your target posture.

How do you handle threat detection and response in Microsoft 365?

Microsoft Defender for Endpoint onboarding, real-time and zero-day threat detection, and automated threat response integrated with your ITSM.

Ready to automate IT operations?

Deploy in 3 weeks. See the impact on tickets, MTTR, and cost.

Schedule Executive Briefing